Privacy Policy
Renew You Palm Beach
580 Village Blvd., Suite 240
West Palm Beach, FL 33409
Phone: (561) 247-7991
Notice of Privacy Practices (HIPAA Notice)
**Effective Date:** July 25, 2026
OUR LEGAL RESPONSIBILITIES
This Notice describes how your protected health information ("PHI") may be used and disclosed and explains your rights regarding that information. Please review it carefully.
Renew You Palm Beach is required by federal and state law to maintain the privacy and security of your protected health information, provide you with this Notice of our legal duties and privacy practices, and follow the terms of this Notice currently in effect.
We reserve the right to change our privacy practices and the terms of this Notice at any time, as permitted by law. Any revised Notice will apply to all protected health information we maintain, including information created or received before the changes are made. The most current version will always be available in our office, and you may request a copy at any time by contacting Renew You Palm Beach at (561) 247-7991.
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HOW WE MAY USE OR DISCLOSE YOUR PROTECTED HEALTH INFORMATION
The following examples describe the ways we may use and disclose your protected health information. Not every possible use or disclosure is listed.
Treatment
We may use and disclose your protected health information to provide, coordinate, or manage your healthcare and related services. This may include sharing information with physicians, nurse practitioners, specialists, pharmacies, laboratories, therapists, trainees, medical assistants, or other healthcare professionals involved in your care.
For example, your provider may consult with another healthcare professional regarding your treatment plan or send a prescription to your pharmacy.
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Payment
We may use and disclose your protected health information to obtain payment for healthcare services provided to you. This may include billing insurance companies, obtaining prior authorizations, processing payments, or collecting outstanding balances.
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Healthcare Operations
We may use and disclose your protected health information for activities necessary to operate our practice, including:
* Quality improvement
* Staff education and training
* Medical record review
* Licensing and accreditation activities
* Business management
* Appointment scheduling
* Internal administrative functions
We may also contact you by telephone, voicemail, text message, or email regarding appointments, follow-up care, laboratory results, billing matters, or other healthcare-related communications.
If we share your protected health information with third-party business associates (such as billing companies, laboratories, electronic medical record vendors, transcription services, or IT providers), they are required by law and contract to protect the confidentiality of your information.
---
Marketing Communications
We may contact you by text message, telephone, or email regarding services, products, educational information, wellness programs, special events, or promotions that may be of interest to you. Participation in these communications is voluntary, and you may opt out of receiving promotional communications at any time by notifying our office or using the unsubscribe option when available.
---
Clinical Photography
Clinical photographs may be taken before, during, or after treatment to document your medical condition and treatment progress. These photographs become part of your confidential medical record and are protected under HIPAA.
Photographs, videos, or testimonials will **never** be used for advertising, marketing, educational purposes, or social media without your separate written authorization.
---
Electronic Communication
If you choose to communicate with us by email or text message, you understand that while we take reasonable measures to safeguard your information, electronic communications may not always be encrypted and may carry some privacy risks.
---
Appointment Reminders
We may contact you by telephone, voicemail, text message, or email to remind you of upcoming appointments, follow-up visits, recommended treatments, prescription information, or other healthcare-related matters.
---
Individuals Involved in Your Care
With your permission, or when appropriate under applicable law, we may disclose relevant protected health information to family members, caregivers, or others involved in your care or payment for your care.
If you are unable to agree or object due to an emergency or incapacity, we may disclose information if, in our professional judgment, doing so is in your best interest.
---
Research
We will not use or disclose your protected health information for research purposes without your written authorization unless otherwise permitted by law.
---
Public Health Activities
We may disclose protected health information to public health authorities or government agencies when required to:
* Prevent or control disease, injury, or disability
* Report adverse reactions to medications or medical products
* Report product defects or recalls
* Notify appropriate authorities when required by law
---
Health Oversight Activities
We may disclose protected health information to government agencies authorized to conduct audits, investigations, inspections, licensing activities, or other healthcare oversight functions.
---
Required by Law
We will disclose protected health information when required to do so by federal, state, or local law.
---
Workers' Compensation
We may disclose protected health information as authorized by workers' compensation laws or similar programs.
---
Legal Proceedings and Law Enforcement
We may disclose protected health information in response to a court order, subpoena, warrant, administrative proceeding, or other lawful legal process, subject to applicable legal requirements.
---
Other Uses and Disclosures
Any use or disclosure of your protected health information not described in this Notice will only be made with your written authorization. You may revoke your authorization at any time in writing, except to the extent action has already been taken in reliance upon it.
---
YOUR RIGHTS REGARDING YOUR PROTECTED HEALTH INFORMATION
Right to Inspect and Obtain Copies
You have the right to inspect and obtain a copy of your protected health information maintained by our practice. Requests must be submitted in writing. A reasonable fee may apply, as permitted by law.
---
Right to Request an Amendment
If you believe information in your medical record is incorrect or incomplete, you may request a written amendment. We may deny your request if permitted by law, but we will provide a written explanation.
---
Right to an Accounting of Disclosures
You have the right to request an accounting of certain disclosures of your protected health information made by our practice during the six (6) years prior to your request, as permitted under HIPAA. This does not include disclosures made for treatment, payment, healthcare operations, disclosures made with your authorization, or other disclosures exempt under federal law.
A reasonable fee may apply for additional requests.
---
Right to Request Restrictions
You have the right to request restrictions on certain uses or disclosures of your protected health information. While we will consider all requests, we are not required to agree unless required by law.
---
Right to Confidential Communications
You may request that we communicate with you in a specific manner or at a specific location. We will accommodate reasonable requests whenever possible.
---
Right to Receive a Paper Copy
You have the right to receive a paper copy of this Notice at any time, even if you previously agreed to receive it electronically.
---
Right to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with our office without fear of retaliation.
You may also file a complaint with the:
Office for Civil Rights
U.S. Department of Health and Human Services
Additional information regarding filing a complaint may be found at the Office for Civil Rights website or by contacting our office.
---
PRIVACY OFFICER
Brianne Gupta, APRN
Renew You Palm Beach
580 Village Blvd., Suite 240
West Palm Beach, FL 33409
Phone: (561) 247-7991
580 Village Blvd., Suite 240
West Palm Beach, FL 33409
Phone: (561) 247-7991
Notice of Privacy Practices (HIPAA Notice)
**Effective Date:** July 25, 2026
OUR LEGAL RESPONSIBILITIES
This Notice describes how your protected health information ("PHI") may be used and disclosed and explains your rights regarding that information. Please review it carefully.
Renew You Palm Beach is required by federal and state law to maintain the privacy and security of your protected health information, provide you with this Notice of our legal duties and privacy practices, and follow the terms of this Notice currently in effect.
We reserve the right to change our privacy practices and the terms of this Notice at any time, as permitted by law. Any revised Notice will apply to all protected health information we maintain, including information created or received before the changes are made. The most current version will always be available in our office, and you may request a copy at any time by contacting Renew You Palm Beach at (561) 247-7991.
---
HOW WE MAY USE OR DISCLOSE YOUR PROTECTED HEALTH INFORMATION
The following examples describe the ways we may use and disclose your protected health information. Not every possible use or disclosure is listed.
Treatment
We may use and disclose your protected health information to provide, coordinate, or manage your healthcare and related services. This may include sharing information with physicians, nurse practitioners, specialists, pharmacies, laboratories, therapists, trainees, medical assistants, or other healthcare professionals involved in your care.
For example, your provider may consult with another healthcare professional regarding your treatment plan or send a prescription to your pharmacy.
---
Payment
We may use and disclose your protected health information to obtain payment for healthcare services provided to you. This may include billing insurance companies, obtaining prior authorizations, processing payments, or collecting outstanding balances.
---
Healthcare Operations
We may use and disclose your protected health information for activities necessary to operate our practice, including:
* Quality improvement
* Staff education and training
* Medical record review
* Licensing and accreditation activities
* Business management
* Appointment scheduling
* Internal administrative functions
We may also contact you by telephone, voicemail, text message, or email regarding appointments, follow-up care, laboratory results, billing matters, or other healthcare-related communications.
If we share your protected health information with third-party business associates (such as billing companies, laboratories, electronic medical record vendors, transcription services, or IT providers), they are required by law and contract to protect the confidentiality of your information.
---
Marketing Communications
We may contact you by text message, telephone, or email regarding services, products, educational information, wellness programs, special events, or promotions that may be of interest to you. Participation in these communications is voluntary, and you may opt out of receiving promotional communications at any time by notifying our office or using the unsubscribe option when available.
---
Clinical Photography
Clinical photographs may be taken before, during, or after treatment to document your medical condition and treatment progress. These photographs become part of your confidential medical record and are protected under HIPAA.
Photographs, videos, or testimonials will **never** be used for advertising, marketing, educational purposes, or social media without your separate written authorization.
---
Electronic Communication
If you choose to communicate with us by email or text message, you understand that while we take reasonable measures to safeguard your information, electronic communications may not always be encrypted and may carry some privacy risks.
---
Appointment Reminders
We may contact you by telephone, voicemail, text message, or email to remind you of upcoming appointments, follow-up visits, recommended treatments, prescription information, or other healthcare-related matters.
---
Individuals Involved in Your Care
With your permission, or when appropriate under applicable law, we may disclose relevant protected health information to family members, caregivers, or others involved in your care or payment for your care.
If you are unable to agree or object due to an emergency or incapacity, we may disclose information if, in our professional judgment, doing so is in your best interest.
---
Research
We will not use or disclose your protected health information for research purposes without your written authorization unless otherwise permitted by law.
---
Public Health Activities
We may disclose protected health information to public health authorities or government agencies when required to:
* Prevent or control disease, injury, or disability
* Report adverse reactions to medications or medical products
* Report product defects or recalls
* Notify appropriate authorities when required by law
---
Health Oversight Activities
We may disclose protected health information to government agencies authorized to conduct audits, investigations, inspections, licensing activities, or other healthcare oversight functions.
---
Required by Law
We will disclose protected health information when required to do so by federal, state, or local law.
---
Workers' Compensation
We may disclose protected health information as authorized by workers' compensation laws or similar programs.
---
Legal Proceedings and Law Enforcement
We may disclose protected health information in response to a court order, subpoena, warrant, administrative proceeding, or other lawful legal process, subject to applicable legal requirements.
---
Other Uses and Disclosures
Any use or disclosure of your protected health information not described in this Notice will only be made with your written authorization. You may revoke your authorization at any time in writing, except to the extent action has already been taken in reliance upon it.
---
YOUR RIGHTS REGARDING YOUR PROTECTED HEALTH INFORMATION
Right to Inspect and Obtain Copies
You have the right to inspect and obtain a copy of your protected health information maintained by our practice. Requests must be submitted in writing. A reasonable fee may apply, as permitted by law.
---
Right to Request an Amendment
If you believe information in your medical record is incorrect or incomplete, you may request a written amendment. We may deny your request if permitted by law, but we will provide a written explanation.
---
Right to an Accounting of Disclosures
You have the right to request an accounting of certain disclosures of your protected health information made by our practice during the six (6) years prior to your request, as permitted under HIPAA. This does not include disclosures made for treatment, payment, healthcare operations, disclosures made with your authorization, or other disclosures exempt under federal law.
A reasonable fee may apply for additional requests.
---
Right to Request Restrictions
You have the right to request restrictions on certain uses or disclosures of your protected health information. While we will consider all requests, we are not required to agree unless required by law.
---
Right to Confidential Communications
You may request that we communicate with you in a specific manner or at a specific location. We will accommodate reasonable requests whenever possible.
---
Right to Receive a Paper Copy
You have the right to receive a paper copy of this Notice at any time, even if you previously agreed to receive it electronically.
---
Right to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with our office without fear of retaliation.
You may also file a complaint with the:
Office for Civil Rights
U.S. Department of Health and Human Services
Additional information regarding filing a complaint may be found at the Office for Civil Rights website or by contacting our office.
---
PRIVACY OFFICER
Brianne Gupta, APRN
Renew You Palm Beach
580 Village Blvd., Suite 240
West Palm Beach, FL 33409
Phone: (561) 247-7991